February 8, 2019
On February 4, 2019 I found a surprise in my box of Frosted Flakes Corn Cereal of your Great Value brand. I wonder how your packing company’s Quality Control is, to let a plier inside the box. I wonder also about the risks of contamination if it would be inside the bag of cereal. My son made a joke of it and told me that the cereal was “high on iron”.
As the owners of the private brand, you are responsible of what you sell, so I expect from you to be more careful in your procedures. I found a whole tool. Another person may find a piece of a tool or metal. Imagine what would happen if a piece of something hard, poisonous or contaminated gets in a bowl of cereal of a kid or maybe of an old person.
I have added a picture of the plier and the box of cereal.
Please pay attention on this.
Reason of review: There was a tool inside the box of Cereal.
Monetary Loss: $3.
Preferred solution: Let the company propose a solution.